Terms of service

Terms of Service

Last Updated: [Insert Date]

Overview

Welcome to [Store Name]. Throughout these Terms of Service, the terms "we," "our," and "us" refer to [Store Name]. By accessing our website, browsing our products, or placing an order, you agree to be bound by these Terms of Service and our Privacy Policy.

Our store is hosted on Shopify, which provides the e-commerce platform that enables us to offer our products and services.

If you do not agree with these Terms, please do not use our website or purchase our products.

1. Eligibility

By using this website, you confirm that:

  • You are at least 18 years of age or are using this website under the supervision of a parent or legal guardian.
  • The information you provide is accurate, complete, and up to date.
  • You will use this website only for lawful purposes.

2. Products

We specialize in premium unstitched fabrics.

We make every effort to display our products as accurately as possible. However:

  • Product colours may vary slightly due to differences in mobile screens, computer monitors, and lighting.
  • Fabric texture and appearance may differ slightly from online images.
  • We reserve the right to modify or discontinue any product without prior notice.

3. Orders

Placing an order on our website constitutes an offer to purchase our products.

We reserve the right to:

  • Accept or decline any order.
  • Cancel orders due to pricing errors, stock availability, suspected fraud, or incomplete customer information.
  • Contact customers to verify order details before dispatch.

Orders are considered confirmed only after verification and acceptance by our team.

4. Pricing

All prices displayed on our website are in Pakistani Rupees (PKR).

We reserve the right to change prices without prior notice.

In the event of a pricing error, we reserve the right to cancel the order and notify the customer before shipment.

5. Payment

We currently accept Cash on Delivery (COD) only.

Customers agree to pay the full amount due upon delivery.

Repeated refusal to accept confirmed COD orders may result in future orders being cancelled or restricted.

6. Shipping & Delivery

Delivery times are estimates and may vary depending on your location and courier services.

We are not responsible for delays caused by:

  • Courier companies
  • Weather conditions
  • Public holidays
  • Natural disasters
  • Events beyond our reasonable control

Once the order has been handed over to the courier, delivery is managed by the courier service.

7. Returns & Refunds

Returns, exchanges, and refunds are governed by our Return & Refund Policy.

By placing an order, you agree to the terms of our Return & Refund Policy available on this website.

8. Intellectual Property

All content on this website, including but not limited to:

  • Logos
  • Images
  • Product photographs
  • Designs
  • Graphics
  • Text
  • Product descriptions

is the property of [Store Name] or its licensors and is protected by applicable intellectual property laws.

You may not reproduce, copy, distribute, or use any content without our prior written permission.

9. User Conduct

You agree not to:

  • Use our website for unlawful purposes.
  • Attempt to interfere with website security.
  • Upload malicious software or viruses.
  • Misrepresent your identity.
  • Submit false or misleading information.
  • Copy or exploit any part of the website without permission.

We reserve the right to suspend or terminate access to users who violate these Terms.

10. Third-Party Services

Our website may contain links to third-party websites.

We are not responsible for the content, privacy practices, or services provided by those third parties.

Your use of third-party websites is at your own risk.

11. Privacy

Your personal information is handled in accordance with our Privacy Policy.

By using our website, you consent to the collection and use of your information as described in that policy.

12. Limitation of Liability

To the fullest extent permitted by law, [Store Name] shall not be liable for any indirect, incidental, or consequential damages arising from:

  • Use of our website.
  • Delayed deliveries.
  • Product availability.
  • Technical interruptions.
  • Errors beyond our reasonable control.

Our maximum liability shall not exceed the amount paid by the customer for the relevant order.

13. Accuracy of Information

While we strive to ensure that all information on our website is accurate, we do not guarantee that all descriptions, pricing, availability, or other content will always be free from errors.

We reserve the right to correct any errors and update information without prior notice.

14. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of the Islamic Republic of Pakistan.

Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the competent courts of Pakistan.

15. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time.

Changes become effective immediately upon publication on this website.

Continued use of our website constitutes acceptance of the revised Terms.

16. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

Store Name: [Store Name]

Email: [support@yourstore.com]

WhatsApp: [Your WhatsApp Number]

Business Address: [Your Business Address]

Business Hours: Monday to Saturday, 10:00 AM – 6:00 PM (PKT)